Continuing Education Policies

  1. Instructions for Requesting Accommodations for a Disability

Alzheimer’s Orange County will make every effort to provide reasonable accommodations for individuals with disabilities. To request special accommodations please contact the Education Coordinator at learn@alzoc.org at least two weeks prior to the event. In circumstances when courses are offered at offsite locations, accommodations will be coordinated with that site to the best of our ability.

 

  1. Continuing Education Grievance Policy

The Education Department at Alzheimer’s Orange County is dedicated to providing quality, affordable continuing education to various professionals throughout the community.  In an effort to meet the needs and expectations of our constituents, there is a process in place for a course participant who has a specific concern to voice his/her complaint.

Please submit any complaints in writing (postal letter or e-mail) within seven (7) days of the education event.  Any complaints submitted will be handled confidentially.  Please mail the complaint to the Director of Education at the following e-mail address: learn@alzoc.org

OR:  Melissa Klaeb, Director of Education, 2515 McCabe Way, Suite 200, Irvine, CA 92614

Please be sure to include:

  1. Your name and contact information
  2. The name of the course event
  3. The date of the course event
  4. The course presenter’s name
  5. A detailed description of the reason for the complaint
  6. The type of resolution you are expecting (this does not guarantee that a resolution will be approved)

A record of each complaint or grievance and its resolution is kept by the Education Director and reported with the CEU provider application and renewal.

  1. Refund/Cancellation Policy

The policy for obtaining a refund may differ depending on the event and location. For more information about receiving a refund for a canceled registration, please contact the Education Coordinator at learn@alzoc.org

  1. Continuing Education Certificates of Completion

Course participants who earn a Certificate of Completion will either be awarded the certificate at the completion of the course, or by e-mail within 14 days of the event, upon verification of all CE requirements being met.

  1. Alzheimer’s Orange County is an approved continuing education provider for the following professionals:
  •  BRN: Alzheimer’s Orange County is approved by the California Board of Registered Nursing (BRN), Provider #CEP 14757 to offer continuing education credit for BRNs and LVNs.
  •  CAMFT (BBS): Alzheimer’s Orange County is approved by California Association of Marriage and Family Therapists (CAMFT), Provider #134760 to offer CEU credit for MFTs, LPCCs, LEPs, and/or LCSWs.
  •  NHAP: Alzheimer’s Orange County is approved by the Nursing Home Administrator Program (NHAP), Provider #CEP 1776 to offer continuing education credit for Nursing Home Administrators.
  •  RCFE: Alzheimer’s Orange County is approved by the California Department of Social Services (CDSS) for continuing education units for RCFE Administrator recertification. Provider #2000147-740-2.
  • ARF: Alzheimer’s Orange County is approved by the California Department of Social Services (CDSS) for continuing education units for ARF Administrator recertification. Provider #2000147-735-2.